Shipping policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that processing times may be longer during sales, holidays, or periods of high order volume.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method you select.

From time to time, we may offer free shipping promotions. If applicable, the offer will be clearly displayed on our website.

Estimated Delivery Times

Estimated delivery times after your order has shipped:

Standard Shipping: 3–7 business days
Expedited Shipping (if available): 2–4 business days

Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive an email containing your tracking number. Please allow up to 24–48 hours for tracking information to become available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update it before your order ships.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, we are not responsible for lost, stolen, or delayed packages. If your package is lost or delayed, we recommend contacting the shipping carrier directly. We will gladly assist you in filing a claim when possible.

International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country’s customs authorities.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you with a replacement or other resolution.

If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to help and will respond as quickly as possible.